HOME CARE NURSES AUSTRALIA (HCNA)

We focus on delivering a service that is crafted around your choices. Our support services are designed to be flexible and adaptive to your changing preferences, needs and abilities.Flexibility ensures that you and your family are able to regularly discuss with the Home Care Nurses Australia's team the support you require, and how best we can accommodate any changing circumstances.

• Community Nursing Care for High Care Needs
  
• Assistance With Travel/Transport Arrangements
  
• Assistive Products for Household Tasks
  

We provide you with safe and convenient transport service scheduled in advance to help you get to:

• School or Another Educational Facility
  
• Work
  
• Planned Visits, Outings and Trips
  
• Appointments, Lunch or Dinner (as Escort)
  
• Medical Facilities to Pick up Prescriptions
  
• For Travel, to Provide Support to Participants in Regional and Remote Areas, as Approved by NDIA (Around Your Community)
  

A HOME CARE NURSES AUSTRALIA (HCNA) staff will drive you to your appointment or another place in the community and take you back home when you are done. Our transport services can be booked on an ongoing basis. If we are unable to assist, we are happy to refer you to other organisations that may be able to assist with your requests.

Our household maintenance team performs essential activities that you may need assistance with. These tasks include:

• House Cleaning and Other Household Activities - We perform these tasks for you so you can develop the skills needed to complete them yourself, in any option that suits you best. These tasks may include, but not limited to:
  • Cleaning Toilets and Bathrooms
  • Wiping Benches, Tops and Cupboard Doors
  • Making Beds, Dish Washing, Laundry, Ironing, Grocery Shopping, Floor Washing and Vacuuming

• Cooking - Our staff will be happy to help you in preparing meals. We can help you learn how to cook or even prepare food for you.
  

This provision involves support from a person with high level of skills to respond to the participant’s complex needs. These tasks are performed by registered nurses who have different levels of skill; hence, we match the right one according to the clients’ needs.

This does not include acute nursing care as delivered by the health system provision of care, training and supervision of a designated worker to respond to the needs of a participant, given that care is not the usual responsibility of the health system.

Our services are open to all NDIS participants that have an approved plan. As a mobile service, we come to you in the comfort of your home. We are currently serving Queensland and Northern NSW.

Once you become an NDIS participant with an approved plan, you can schedule services with your chosen provider by:

• Creating a service booking on the NDIS participant portal (read the participant portal guide for more information)
  
• Calling us at 1800 466 368 to book over the phone or online  https://home-care-nurses-australia.hippocamp.org/bookings
  

Our allied health clinicians will come to you in the comfort of your home. The following are some of the allied health professions we can help you with: